To check the NS records for a certain domain name on a Mac, follow these steps: The NS records are listed below the Non-authoritative answer heading.Type nslookup -q=ns and hit to get the NS records for.Open a command prompt by navigating to Start → 'Type here to search' → 'cmd' → Open.To check the NS records for a certain domain name on Windows, follow these steps: The sections below contain instructions for each operating system. Windows, Linux and Mac all have a different way of finding NS records. But how can you look up these NS records? That depends on the operating system you are using. Whenever a recursive DNS server doesn't have DNS records in its cache, it will trace the authoritative DNS server with NS lookups, and query that server for the DNS records. That means that these name servers will be seen as the source of truth for the DNS records for that domain name. They are used to store the location of the authoritative DNS servers for that domain name. Do not delete any existing records.NS records can be configured by the owner of a domain name. Will this affect any other part of my DNS setup?Īnswer: No. Will this affect my current online ordering website? How do I know if I use Google domain as my DNS?Īnswer: Click this link and follow the steps listed to find your NS. What do I do if I can’t find the domain name on the website?Īnswer: Enter the domain name that you want to associate with that should match your DNS. If this takes longer than 24 hours double check that all values were copied over properly. Periodically click Verify domain until it verifies. ![]() If was unable to find the records that you added to your DNS it could be that it is taking extra time. NOTE: The verified domain on the website will appear as it does below. Step 13: Next on the Customer.io site click the Verify Domain Button. NOTE: After adding these records it can take anywhere from 5 minutes to 1 Day for the domain changes to propagate. ![]() Step 15: Press save after all records have been added Step 12: Repeat steps 9, 10 & 11 for all MX Records, the SPF Record & the DKIM Record Step 11: Next on Google Domains click Create new record again NOTE: The TTL on all added entries can be set to 1 hour NOTE: If you don’t have any records in your DNS, Google Domains will provide empty inputs.įor MX records that have same host name press Add more to this record and repeat Step 10: On Google Domains select Create New Record Step 8: Open the Customer.io window next to the Google Domain window. NOTE: If you don’t see this information, another way to access this screen on the website, on the left hand panel click Settings>Workspace Settings>Email (Settings)>Verify Domain NOTE: This exposes the values that need to be added to the DNS as seen below. Step 7: Next on Customer.io click on Verify Domain Note: Press Add Domain to add the domain name that is being verified if it hasn't been entered yet Step 6: Next on Customer.io under Your Setup List>Setup Messaging Channels> Click on Email This will allow editing/adding/deleting of DNS entries. Step 5: Press Manage Custom Record under the Default name servers tab. Step 4: On Google domains select DNS on the left side navigation ![]() Step 3: On Google Domains under the My Domains section select Manage next to domain name you’d like to verify. Step 2: On the Google domains left side navigation, Select My domains. ![]() Step 1: Begin by opening the Customer.io Website & the Google Domains and login. There should be a POC on the brand end set up with a account to the brand specific workspace. If you don’t have access to your DNS this cannot be setup. If domain propagation takes longer this could take up to 24 hours for verification. If done correctly this setup should take about 10 minutes. This process setup should have no additional costs associated with it. This provides proof of ownership over the domain name to This also verifies the email sender in a way that helps to avoid marketing emails landing in the Spam folder. This is one of the first steps in allowing to send marketing emails through the customers branded email address. The following explains how to add domain verification to Customer.io for Restaurant Partners using Google Domains as their DNS.
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